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The Training Academy
welcome
About Us
Beauty Courses
Online Courses
Barbering Course
Contact Us
Terms and Conditions
Login Account
0
0
welcome
About Us
Beauty Courses
Online Courses
Barbering Course
Contact Us
Terms and Conditions
Login Account
Beauty Courses Online Face‑to‑Face Customer Service & GDPR Training Course

Online Face‑to‑Face Customer Service & GDPR Training Course

£10.00

Online Face‑to‑Face Customer Service & GDPR Training Course

Deliver Outstanding Client Experiences While Staying Data‑Compliant

This accredited online course is designed to empower both beginner and experienced beauty professionals with essential skills in face‑to‑face customer service and GDPR-compliant data handling. Learn to exceed client expectations while safeguarding their information with professionalism.

💡 What You’ll Learn

  • Fundamentals of in-person customer service in beauty environments

  • Effective communication strategies and active listening techniques

  • Handling challenging client situations with confidence and empathy

  • Understanding GDPR regulations and legal data use

  • Lawful bases for processing data and clients’ rights explained

  • Responsibilities for data accountability, governance, and security

📚 What’s Included

  • Structured online learning modules covering both customer service and GDPR essentials

  • Interactive quizzes at the end of each module to reinforce understanding

  • Final online assessment to demonstrate knowledge competence

  • Fully CPD‑accredited certificate upon successful completion

  • Tutor support available via email and dedicated student portal

  • Instant course access upon enrolment‹ world‑wide accreditation and insurance available

💻 Course Format

  • 100% online and self‑paced—start immediately

  • Suitable for all devices: desktop, tablet, or mobile

  • Includes written content, interactive quizzes, and final assessment

  • Certification awarded once the final test is passed

✅ Ideal For

  • New starters in the beauty industry learning client interaction

  • Seasoned therapists seeking to formalise customer care skills

  • Salon or spa owners aiming to enhance team professionalism

  • Anyone wanting to ensure GDPR compliance in client services

📩 Certification

  • CPD‑accredited certification awarded on passing the course

  • Instant digital certificate sent via email

  • Option for physical certificate available

  • Recognised by insurance providers in the UK and internationally

🎓 Ready to Enrol?

Enroll today and receive instant course access, including full modules, quizzes, and final assessment. Begin your path to enhanced client service and GDPR compliance with complete support at every step.

🧠 Why Choose This Course?

  • Delivers essential soft skills and legal knowledge in one comprehensive course

  • Boosts client satisfaction and builds trust through professional interaction

  • Ensures legal compliance—helping protect your business and clients

  • Designed specifically for beauty workplace scenarios

🧪 Course Modules

Module 1: Face‑to‑Face Customer Service

Learn how to engage, empathise, and professionally manage client expectations.

Module 2: Communication & Difficult Conversations

Master active listening, conflict resolution, and maintaining a calm presence.

Module 3: Introduction to GDPR

Understand fundamental data protection principles in a beauty context.

Module 4: Lawful Bases & Client Rights

Learn how to process personal data legally and honour client privileges.

Module 5: Accountability & Governance

Set up secure systems to keep client data accurate, safe, and up-to-date.

Module 6: Data Security & Storage Protocols

Implement steps to protect information from breaches and misuse.

Module 7: Compliance in Practice

Learn how to integrate GDPR into everyday salon or spa procedures.

Module 8: Final Assessment

Complete the full course assessment to earn your certification.

💷 Course Benefits

  • Enhances daily client interactions with polished communication

  • Protects your practice from GDPR-related risks

  • Meets accreditation standards essential for insurance and regulatory compliance

  • Builds professionalism and client confidence

🛡 Requirements & Insurance

  • No prior qualifications needed

  • CPD‑accredited and widely accepted by insurance providers

  • Completion of quizzes and final assessment required for certification

📅 Time & Access

  • Course Duration: 2–3 hours, self-paced

  • Certification: Test-based, awarded immediately after passing

  • Course Access: Lifetime access with personal login

⚖ Terms & Refunding

Upon enrolment, you'll receive instant access via email—please check your spam folder if not received within 10 minutes. Once accessed, course enrolment is non-refundable.


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Online Face‑to‑Face Customer Service & GDPR Training Course

Deliver Outstanding Client Experiences While Staying Data‑Compliant

This accredited online course is designed to empower both beginner and experienced beauty professionals with essential skills in face‑to‑face customer service and GDPR-compliant data handling. Learn to exceed client expectations while safeguarding their information with professionalism.

💡 What You’ll Learn

  • Fundamentals of in-person customer service in beauty environments

  • Effective communication strategies and active listening techniques

  • Handling challenging client situations with confidence and empathy

  • Understanding GDPR regulations and legal data use

  • Lawful bases for processing data and clients’ rights explained

  • Responsibilities for data accountability, governance, and security

📚 What’s Included

  • Structured online learning modules covering both customer service and GDPR essentials

  • Interactive quizzes at the end of each module to reinforce understanding

  • Final online assessment to demonstrate knowledge competence

  • Fully CPD‑accredited certificate upon successful completion

  • Tutor support available via email and dedicated student portal

  • Instant course access upon enrolment‹ world‑wide accreditation and insurance available

💻 Course Format

  • 100% online and self‑paced—start immediately

  • Suitable for all devices: desktop, tablet, or mobile

  • Includes written content, interactive quizzes, and final assessment

  • Certification awarded once the final test is passed

✅ Ideal For

  • New starters in the beauty industry learning client interaction

  • Seasoned therapists seeking to formalise customer care skills

  • Salon or spa owners aiming to enhance team professionalism

  • Anyone wanting to ensure GDPR compliance in client services

📩 Certification

  • CPD‑accredited certification awarded on passing the course

  • Instant digital certificate sent via email

  • Option for physical certificate available

  • Recognised by insurance providers in the UK and internationally

🎓 Ready to Enrol?

Enroll today and receive instant course access, including full modules, quizzes, and final assessment. Begin your path to enhanced client service and GDPR compliance with complete support at every step.

🧠 Why Choose This Course?

  • Delivers essential soft skills and legal knowledge in one comprehensive course

  • Boosts client satisfaction and builds trust through professional interaction

  • Ensures legal compliance—helping protect your business and clients

  • Designed specifically for beauty workplace scenarios

🧪 Course Modules

Module 1: Face‑to‑Face Customer Service

Learn how to engage, empathise, and professionally manage client expectations.

Module 2: Communication & Difficult Conversations

Master active listening, conflict resolution, and maintaining a calm presence.

Module 3: Introduction to GDPR

Understand fundamental data protection principles in a beauty context.

Module 4: Lawful Bases & Client Rights

Learn how to process personal data legally and honour client privileges.

Module 5: Accountability & Governance

Set up secure systems to keep client data accurate, safe, and up-to-date.

Module 6: Data Security & Storage Protocols

Implement steps to protect information from breaches and misuse.

Module 7: Compliance in Practice

Learn how to integrate GDPR into everyday salon or spa procedures.

Module 8: Final Assessment

Complete the full course assessment to earn your certification.

💷 Course Benefits

  • Enhances daily client interactions with polished communication

  • Protects your practice from GDPR-related risks

  • Meets accreditation standards essential for insurance and regulatory compliance

  • Builds professionalism and client confidence

🛡 Requirements & Insurance

  • No prior qualifications needed

  • CPD‑accredited and widely accepted by insurance providers

  • Completion of quizzes and final assessment required for certification

📅 Time & Access

  • Course Duration: 2–3 hours, self-paced

  • Certification: Test-based, awarded immediately after passing

  • Course Access: Lifetime access with personal login

⚖ Terms & Refunding

Upon enrolment, you'll receive instant access via email—please check your spam folder if not received within 10 minutes. Once accessed, course enrolment is non-refundable.


Online Face‑to‑Face Customer Service & GDPR Training Course

Deliver Outstanding Client Experiences While Staying Data‑Compliant

This accredited online course is designed to empower both beginner and experienced beauty professionals with essential skills in face‑to‑face customer service and GDPR-compliant data handling. Learn to exceed client expectations while safeguarding their information with professionalism.

💡 What You’ll Learn

  • Fundamentals of in-person customer service in beauty environments

  • Effective communication strategies and active listening techniques

  • Handling challenging client situations with confidence and empathy

  • Understanding GDPR regulations and legal data use

  • Lawful bases for processing data and clients’ rights explained

  • Responsibilities for data accountability, governance, and security

📚 What’s Included

  • Structured online learning modules covering both customer service and GDPR essentials

  • Interactive quizzes at the end of each module to reinforce understanding

  • Final online assessment to demonstrate knowledge competence

  • Fully CPD‑accredited certificate upon successful completion

  • Tutor support available via email and dedicated student portal

  • Instant course access upon enrolment‹ world‑wide accreditation and insurance available

💻 Course Format

  • 100% online and self‑paced—start immediately

  • Suitable for all devices: desktop, tablet, or mobile

  • Includes written content, interactive quizzes, and final assessment

  • Certification awarded once the final test is passed

✅ Ideal For

  • New starters in the beauty industry learning client interaction

  • Seasoned therapists seeking to formalise customer care skills

  • Salon or spa owners aiming to enhance team professionalism

  • Anyone wanting to ensure GDPR compliance in client services

📩 Certification

  • CPD‑accredited certification awarded on passing the course

  • Instant digital certificate sent via email

  • Option for physical certificate available

  • Recognised by insurance providers in the UK and internationally

🎓 Ready to Enrol?

Enroll today and receive instant course access, including full modules, quizzes, and final assessment. Begin your path to enhanced client service and GDPR compliance with complete support at every step.

🧠 Why Choose This Course?

  • Delivers essential soft skills and legal knowledge in one comprehensive course

  • Boosts client satisfaction and builds trust through professional interaction

  • Ensures legal compliance—helping protect your business and clients

  • Designed specifically for beauty workplace scenarios

🧪 Course Modules

Module 1: Face‑to‑Face Customer Service

Learn how to engage, empathise, and professionally manage client expectations.

Module 2: Communication & Difficult Conversations

Master active listening, conflict resolution, and maintaining a calm presence.

Module 3: Introduction to GDPR

Understand fundamental data protection principles in a beauty context.

Module 4: Lawful Bases & Client Rights

Learn how to process personal data legally and honour client privileges.

Module 5: Accountability & Governance

Set up secure systems to keep client data accurate, safe, and up-to-date.

Module 6: Data Security & Storage Protocols

Implement steps to protect information from breaches and misuse.

Module 7: Compliance in Practice

Learn how to integrate GDPR into everyday salon or spa procedures.

Module 8: Final Assessment

Complete the full course assessment to earn your certification.

💷 Course Benefits

  • Enhances daily client interactions with polished communication

  • Protects your practice from GDPR-related risks

  • Meets accreditation standards essential for insurance and regulatory compliance

  • Builds professionalism and client confidence

🛡 Requirements & Insurance

  • No prior qualifications needed

  • CPD‑accredited and widely accepted by insurance providers

  • Completion of quizzes and final assessment required for certification

📅 Time & Access

  • Course Duration: 2–3 hours, self-paced

  • Certification: Test-based, awarded immediately after passing

  • Course Access: Lifetime access with personal login

⚖ Terms & Refunding

Upon enrolment, you'll receive instant access via email—please check your spam folder if not received within 10 minutes. Once accessed, course enrolment is non-refundable.


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